Privacy Policy

1. Information We Collect

In the Selox eCart application, we may collect the following types of information:

Personal Information

  • Name, email address, mobile number

  • Billing and shipping address

  • Payment-related information (processed securely through third-party gateways)

Usage Data

  • IP address

  • Browser or app version

  • Pages or products viewed

  • Date and time of interactions

  • Click patterns and navigation behavior

Device Information

  • Device model and type

  • Operating system

  • App usage statistics

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website/app experience

  • Remember preferences

  • Provide personalized product suggestions


2. How We Use Your Information

Selox uses collected data to:

  • Process and deliver orders

  • Improve app performance, product listings, and user experience

  • Respond to customer service requests

  • Send order updates, alerts, and promotional offers (only with consent)

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory requirements


3. Data Sharing & Disclosure

We do not sell your personal information.

However, data may be shared with:

  • Trusted service providers, including:

    • Payment gateways

    • Delivery and logistics partners

    • Cloud hosting and analytics services

  • Legal authorities, when required by applicable law

  • Business partners during mergers, acquisitions, or asset transfers

All service providers are obligated to follow strict confidentiality rules.


4. Security

We use industry-standard security measures to protect your information.
However, no method of data transmission or storage is completely secure.


5. Data Retention

We retain your data only as long as required to:

  • Fulfill orders

  • Provide customer support

  • Meet legal obligations

Data may be stored longer if required by law or for fraud-prevention purposes.


6. International Data Transfers

Your information may be processed or stored in countries outside your own.
Selox ensures adequate protection measures are in place, according to global data protection standards.


7. App Permissions & APIs

The Selox eCart app may request necessary permissions such as:

  • Camera (for scanning QR codes or uploading product images)

  • Storage access (to upload/download files or invoices)

  • Location (to provide accurate delivery services)

Permissions are never used to collect unnecessary personal data.


8. User Choices & Controls

You can manage app permissions directly from your device settings.

To request access, update, or deletion of your personal information, contact:

📧 hr@byteqodedigitals.com


9. Children’s Privacy

Selox eCart services are intended for general users, not children.

  • We do not knowingly collect data from children under 13 without verified parental consent.

  • Users under 18 should use the app under parental or guardian supervision (as required by local laws).

If you believe we have accidentally collected children’s information, please email us at hr@byteqodedigitals.com for immediate action.


10. Your Rights

Depending on local privacy laws, you may have rights to:

  • Access your personal data

  • Modify or update information

  • Delete your data

  • Withdraw consent

  • Object to data processing

  • Request portability of your information

For exercising these rights, contact:

📧 hr@byteqodedigitals.com


11. Changes to This Privacy Policy

We may update this policy periodically.
Any changes will be posted on this page with a revised effective date.

Continued use of Selox services means you accept the updated policy.


12. Third-Party Services

Selox may use third-party tools such as:

  • Google Analytics

  • Firebase

  • Payment processing services

  • Delivery/logistic APIs

These services may collect data under their own privacy policies.

 

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